24/7
JED · MED
Slots
Scale
* Requirements remain subject to current Saudi authority approvals, airport capacity, slot allocation and seasonal restrictions.
Support Built Around the Pilgrimage Travel Window
Hajj and Umrah operations bring several aviation functions together at once. Permits, slots, ground handling, fuel, crew hotels, transport and passenger flow must be reviewed early so the operation is not affected by avoidable gaps.
- For Hajj: early planning helps operators prepare for peak-season permit, slot, handling, fuel and crew logistics constraints.
- For Umrah: year-round operations require flexible coordination around schedule, routing, group size and airport requirements.
- For irregular operations: alternate airport planning, rapid handling coordination and crew or passenger support may be required when plans change.
Specialised Pilgrimage Operations
Pilgrimage Flight Support & Logistics
Each requirement is coordinated around the route, aircraft type, Saudi authority procedures, airport restrictions and operational timing of the pilgrimage movement.

Saudi Permit Coordination

Jeddah and Madinah Slot Support

Ground Handling Coordination

Fuel Coordination

Crew HOTAC and Transport
• Crew hotel coordination
• Airport transfer support
• Last-minute crew logistics assistance

Diversion and Disruption Support
Start With Your Hajj or Umrah Flight Requirement
How ASM Coordinates Pilgrimage Flight Support
01
Mission Intake
02
Permit Review
Saudi authority requirements, documentation and applicable timelines are checked.
03
Airport Alignment
Slots, handling, passenger flow, baggage, fuel and turnaround needs are coordinated.
04
Crew and Passenger Support
HOTAC, transport, catering and selected support requirements are arranged where needed.
05
Live Follow-Up
The team remains available for schedule changes, disruptions and operational updates.
ASM coordinates Hajj and Umrah flight support as connected workstreams around the mission schedule.
Details to Share Before Requesting Support
✓ Operator name and operation type
✓ Aircraft type, registration and nationality
✓ Origin, destination, routing and alternates if applicable
✓ Planned arrival and departure dates and times
✓ Passenger count, baggage profile and group requirements
✓ Hajj or Umrah season context
✓ Required permits, slots, handling, fuel, HOTAC or catering
✓ Required permits, slots, handling, fuel, HOTAC or catering
Details to Share Before Requesting Support
| Use Case | Typical Requirement | ASM Coordination Focus |
|---|---|---|
| Scheduled Hajj Programmes | High-volume seasonal operations into Saudi Arabia. | Permits, slots, passenger handling, baggage flow, fuel and ground resource alignment. |
| Umrah Charter Flights | Year-round charter operations into Jeddah or Madinah. | Permit support, handling coordination, fuel planning and crew logistics. |
| Private and Group Pilgrimage Movements | Private aviation or group movements requiring schedule control and airport support. | Route, airport, passenger support and ground arrangements coordinated around the journey. |
| Irregular Operations | Weather, technical, slot, crew or airport-access disruptions. | Alternate handling, fuel, permits, crew support and passenger logistics where required. |

Hajj and Umrah Flight Support FAQs
Contact ASM — Available 24/7
Email: sales@asm.aero | Call: +971 4 409 7755 | WeChat: ASMDXB

