What is the difference between contract fuel and ad hoc fuel?

Contract fuel is a pre-arranged fuel programme where the operator has a negotiated price at specified locations, paid on a regular billing cycle. Ad hoc fuel is a one-off fuel purchase arranged for a specific flight, quoted at the prevailing market rate at that airport on that date.

What is an into-plane fee?

An into-plane fee, also called a fuelling fee or service charge, is the supplier's charge for physically delivering fuel from the storage facility to the aircraft. It is separate from the fuel price itself and varies by airport and supplier.

How does ASM's fuel coordination work?

An operator provides their flight schedule, routing, and aircraft type. ASM identifies the most cost-effective fuel option at each required airport, provides a detailed cost estimate including all fees and taxes, manages the fuel arrangement with the supplier, and reports back on confirmed uplifts and costs.

What insurance does ASM carry for fuel services?

ASM carries USD 1 billion liability insurance per occurrence for all refuelling services. This is one of the highest insurance levels available in the aviation fuel coordination sector.

Does ASM arrange fuel for private jets?

Yes. ASM's fuel services are available for all operation types, including commercial airlines, cargo operators, charter companies, business jets, and VVIP private aviation.

Can ASM provide fuel quotes for a multi-leg trip?

Yes. ASM provides end-to-end fuel quotes for all legs of a journey, with a transparent cost breakdown for each airport.

Does ASM accept aviation fuel credit cards?

Yes. ASM links operators with suppliers that accept all major aviation fuel credit cards through the network.

Can ASM coordinate fuel at remote airports?

Yes. ASM's 3,000+ location network includes remote and non-hub airports where standard fuel arrangements are more complex. Contact the team to confirm availability at specific locations.

What is sustainable aviation fuel, and can ASM arrange it?

SAF, or Sustainable Aviation Fuel, is a drop-in aviation fuel produced from non-fossil feedstocks such as agricultural waste, used cooking oils, and municipal waste. It can reduce lifecycle carbon emissions by up to 80% compared to conventional Jet A-1. ASM supports SAF enquiries and coordination where supply is available.

Aviation Fuel Services | Jet A-1 Coordination

Aviation Fuel Support for Global Operations

Fuel coordination is most valuable when integrated with the rest of the mission. The uplift requirement must align with the aircraft, route, schedule, airport rules, supplier availability, credit status and ground-handling sequence.

Jet A-1 coordination for commercial, cargo, charter and private aviation movements.
Fuel release follow-up and supplier communication before arrival or departure.
AVGAS and SAF enquiries handled where the airport and supplier network can support them.
Coordination with permits, flight planning, ground handling and diversion support where needed.

Global Coordination

Fuel support connected to ASM's international flight support network.

Clear Follow-Up

Supplier, release and schedule details tracked through one point of contact.

Flexible Support

Routine, ad hoc, technical stop and diversion-related requirements reviewed by operation.

Connected Services

Fuel aligned with permits, planning, handling and turnaround coordination where required.

Aviation Fuel Services ASM Coordinates

Each fuel request is reviewed against the airport, aircraft, schedule, fuel grade, uplift volume, supplier access and any linked operational services.

Aircraft refuelling during a commercial turnaround

Fuel Quotation Support

ASM reviews the required airport, fuel grade, schedule and uplift estimate before coordinating a quotation through the relevant fuel supply channels.

Jet A-1 quotation support
Applicable taxes, fees and local charges reviewed
Supplier and account status follow-up

Fuel operations coordinator reviewing a release

Fuel Release Coordination

Fuel releases are coordinated with supplier requirements, flight timing and operator account details to support readiness before uplift.

Release request and confirmation follow-up
Flight schedule and registration alignment
Support for routine and ad hoc operations

Fuel truck positioned beside a business jet

Short-Notice Fuel Support

When schedules change or a flight is added at short notice, ASM can review fuel feasibility and coordinate with suppliers where timing allows.

Urgent uplift request review
Airport and supplier availability checks
Updates linked with ground handling timing

Fuel for Diversions and Tech Stops

Fuel coordination can be connected with diversion support, alternate airport handling, permits and crew or passenger logistics where required.

Alternate airport fuel coordination
Tech-stop uplift planning
Parallel follow-up with handling and permits

Aircraft flying over forest representing sustainable aviation fuel

SAF Enquiry Support

ASM can support Sustainable Aviation Fuel enquiries where available, with documentation needs checked by airport, supplier and requested uplift date.

Airport-level SAF availability check
Blend and certificate enquiry support
Documentation follow-up where supplier supports it

Integrated ground handling and fuelling operation

Integrated Trip Support

Fuel can be coordinated together with ASM's wider aviation services so the uplift is not treated separately from the trip plan.

Flight planning and permits
Ground handling and turnaround support
HOTAC, concierge and diversion coordination

This enables ASM to align each request with the most efficient and appropriate operational support.

Credit arrangements may be reviewed for approved operators, subject to account assessment, supplier terms and the requirements of the specific operation.

Fuel Types and Operational Use

Fuel grade availability depends on the airport, supplier, aircraft type, local stock and operating conditions. ASM verifies requirements against the specific movement before confirmation.

Fuel Category	Typical Application	Coordination Focus
Jet A-1 / Jet A	Commercial aircraft, cargo aircraft, business jets and turbine aircraft.	Fuel quotation, supplier coordination, release follow-up and uplift timing.
AVGAS	Piston-engine aircraft and selected general aviation movements.	Airport-level availability check, supplier feasibility and uplift arrangements where available.
SAF	Operators seeking Sustainable Aviation Fuel options for selected routes or airports.	Availability, blend, certificate and documentation enquiry support by location.

SAF availability and documentation should be confirmed for each location. Any carbon, lifecycle or reporting claims should be supported by supplier documentation for the specific uplift.

Fuel Support by Operation Type

Fuel coordination requirements differ by mission profile. ASM supports routine, seasonal, ad hoc and disruption-related operations.

Commercial and Cargo Operations

Scheduled, ad hoc, ACMI, seasonal and multi-sector operations

Business Aviation

Private jets, corporate flight departments and route-specific requirements

Charter and Special Missions

Short-notice, one-off and special-purpose movements

Diversions and Tech Stops

Alternate-airport, disruption and technical-stop uplift requirements

Planned and Time-Sensitive Fuel Support

Some fuel requests are planned well ahead. Others arrive because a schedule changes, a route is adjusted, or an aircraft needs an additional stop. ASM supports both with a practical coordination model.

Planned Fuel Support

For scheduled sectors, repeat routes, seasonal programmes and multi-leg operations, ASM coordinates quotations, supplier requirements and fuel releases in advance. Fuel planning can also be connected with permits, handling and wider trip-support requirements.

Time-Sensitive Fuel Support

For short-notice flights, diversions, technical stops or schedule changes, ASM reviews supplier feasibility, airport restrictions, account requirements and available uplift options based on the time available.

What to Share for a Fuel Request

Clear request details help reduce back-and-forth and allow ASM to check fuel availability, quotation feasibility and release requirements more efficiently.

Fuel Request Checklist

Airport, date and local ETA/ETD.
Aircraft type, registration and operator details.
Fuel grade required: Jet A-1, Jet A, AVGAS or SAF enquiry.
Estimated uplift quantity and unit preference.
Billing, credit or account setup status.
Linked services: permits, flight planning, handling or diversion support.
Any urgency, schedule pressure or airport restriction.

Start With Your Fuel Requirement

Share your airport, aircraft details, schedule, fuel grade and estimated uplift with ASM. The team will review
the requirement and coordinate the next steps for quotation, supplier follow-up or linked trip support.

REQUEST A FUEL QUOTE

Fuel Coordination Workflow

A structured fuel workflow helps keep the quotation, release and uplift aligned with the wider aircraft movement.

1. Requirement Intake

Airport, aircraft, schedule, fuel grade and estimated uplift are reviewed.

2. Supplier Check

Availability, account status, fees and operating constraints are checked.

3. Quotation

ASM coordinates the quotation details and clarifies the applicable fuel price, fees and local charges for operator review.

4. Fuel Release

Fuel release details are confirmed with the supplier and aligned with the aircraft and operating schedule.

5. Follow-Up

Updates, uplift changes and linked handling needs are supported where required.

Aircraft refuelling truck positioned beneath the wing

Aviation Fuel Services FAQs

Sustainable Aviation Fuel is an alternative aviation fuel produced from approved renewable or lower-carbon feedstocks. Depending on the feedstock, production pathway and certification methodology, SAF may provide significant lifecycle greenhouse-gas reductions compared with conventional jet fuel. ASM can review SAF availability, blend information and supporting documentation according to the airport and supplier.

Fuel Works Best When It Is Connected to the Operation

When fuelling is coordinated with ground handling and flight operations, the turnaround becomes easier to control
- especially during diversions, tech stops or short-notice cargo movements.

Ground Handling Services | Flight Diversion Support | HOTAC Support | Flight Permits Support