FLIGHT SUPPORT

Transform your travel experience with ASM's expert trip planning. With dedicated, qualified operations team working 24/7, we deliver rapid and reliable flight planning to optimize your flight metrics resulting in the best operating costs for you. 

On behalf of our clients, we obtain express flight permit clearances for a global network of destinations. Having excellent connections with Civil Aviation Authorities and their approved agencies, permits can be obtained at very short notice. Our team consistently delivers quality flight support, by anticipating and rectifying any glitches before they occur and ensures overflying permits and parking slots are arranged in timely manner.

Experience the expertise of our licensed flight dispatchers, trained to plan optimal routes tailored to your needs. Collaborating daily with pilots, air traffic controllers, and other aviation professionals, they ensure seamless flight planning, weather monitoring, and problem-solving. Trust our team for reliable and efficient flight dispatching, no matter the size or type of your operation.

With our extensive experience in managing flight diversions for leading airlines, we offer comprehensive solutions that cater to both crew and passengers.

What We Offer:
Accommodation for Crew & Passengers: Quick access to comfortable, well-located hotels to minimize downtime.

Ground Transportation: Efficient and coordinated transfers between airports, hotels, and other key destinations, ensuring smooth and timely operations.

24/7 Real-Time Support: Around-the-clock assistance to manage diversions and provide swift, effective solutions.

On behalf of a client, ASM secures all requirements for quick, efficient aircraft turnaround on the ground of any airport in the world. We will brief third party suppliers on the nature of your operation and coordinate all subcontractors and suppliers for a smooth turnaround. Our on-ground specialist will check and ensure the compliance with requested services and report any discrepancies and will submit detailed reports of the handling operations.

ASM offers efficient and cost effective fuel services across our global network of airport locations. We provide detailed, optimum fuel cost offers on daily, weekly, bi-weekly or monthly basis and credit facilities upon request. We provide around the clock, monitored, efficient refuelling services for scheduled, ad-hoc, seasonal and private operations. By accepting all major fuel credit cards, ASM links the flight operators with major international and domestic fuel suppliers. For the assurance of our customers, ASM carries comprehensive liability insurance for all refuelling services for a value of USD 1 billion per occurrence.

ASM ensures that aircraft, passengers and cargo are handled with utmost professionalism. We offer an integrated range of quality ground handling services and facilitate all airport or aircraft documentation globally for both, commercial and business jet operations. With our experience in providing handling services worldwide, we are very familiar with local requirements and facilities available at each airport. Further, we provide comprehensive insurance coverage to all our supervisory handling activities and agencies around the world with a value of USD 1.5 million for every handling.

Our carefully selected hotel partners are chosen not only for their comfort but also for their proximity to key airports. This ensures crews spend minimal time traveling on roads, reducing delays and guaranteeing smooth transitions with minimal downtime. Integrated Service Offering for Operational Efficiency - Benefit from our inclusive and comprehensive service portfolio, coordinating every operational aspect under one trusted partner. From flight planning, permits and navigation, fuelling, ground handling, flight diversion support to crew accommodation and logistics—ASM handles it all.

Strong Network with Leading Hotel Chains - We guarantee comfort, convenience, and competitive pricing without compromising on quality tailored to your specific crew needs.

24/7 Dedicated Assistance - Whether it’s handling last-minute changes or addressing specific crew needs, we resolve everything swiftly and efficiently, anytime. We guarantee your crew's comfort and well-being, ensuring they are well-rested and fully prepared for duty.

Contingency Planning – We guarantee your crew access to safe and comfortable accommodations, regardless of the situation. Whether facing flight delays or sudden schedule changes, our team swiftly handles disruptions, keeping your operations on schedule and running smoothly.

Assured Availability, Even During Peak Seasons - Our strong relationships and flexible arrangements allow us to prioritize your crew’s comfort and safety. Even during peak travel seasons or unexpected surges, we provide seamless crew accommodation, helping your operations run smoothly without disruptions.

• Reduce complexity
• Minimize administrative burdens
• Access to streamlined, efficient operations.

ASM specializes in arranging ground transport, hotel accommodation and if required, local tours at the best available rates. ASM works with a wide list of the best service providers across the globe to deliver our clients an unparalleled range of pre and post flight amenities. Whether you need your favorite magazines on board, a movie entertainment during flight, hotel reservations, ground transportation, tickets to a special event or local tours at the destination – our concierge team is happy to assist with any special request for your charter flight.

ASM makes every experience on-board extraordinary with our expert know-how in private catering. With the help of our operations team, available 24/7, we are dedicated to making your flight an unforgettable culinary experience, to satisfy the most demanding palates. We have a fine selection of licensed, superior caterers around the globe to ensure there is a piece of delicious art on your plate, every time you are catered by ASM.

We offer Station Management services for the client airline’s start-up locations, on long or short term basis. We understand an airline needs to keep pace with expanding destination network and may not always have staff on the ground to setup and manage commercial operations. We at ASM can assist in covering this gap and represent the airline effectively at any airport globally.