The Fixed Base Operator (FBO) is an essential element of the private charter practice. ASM offers various services to its clients. These services include aircraft brokerage, fuelling, and ground handling. We operate across more than 3000 airports worldwide. We have an extensive global reach. Our comprehensive offerings cater to the diverse needs of our customers in the aviation industry. We take the FBO pitch very seriously.
ASM professionals have more than 20 years of experience in business aviation. They have practiced with countless FBOs. They easily distinguish the ‘better’ from the ‘best.’ They use specific factors and criteria to choose an FBO that clients appreciate.
Fixed Base Operator (FBO)
The FBO plays a crucial role in servicing private aviation customers. Their experience is essential to charter brokers. Typically, the aircraft are parked just a few steps from the FBO facilities, which are an integral part of the customer journey. The FBO facilitates simplified customs clearances through the CIQ. The well-trained staff is always ready to assist.
Moreover, the FBO prioritizes special requests. These include the red carpet for VVIP passengers, VIP stairs, flower arrangements, or special catering requirements. All these are offered at great value for money. While passengers and crew enjoy lounge facilities, the FBO team handles aircraft servicing and fueling, ensuring no delays. Additionally, in some locations, ground transport can deliver passengers and crew in close proximity to the aircraft, accommodating sensitive customer security and privacy concerns.
ASM’s particular interest in the FBO selection process is triggered by several factors. These include how the FBO handles traffic during peak seasons. Another factor is the resilience of FBO staff to high numbers of arrivals and departures. The layout of FBO facilities is also important. Furthermore, the best FBO can offer CIQ clearance for passengers and crew on board the aircraft. If an FBO provides vehicle access to the airside, it would be a top consideration for ASM’s charter customers.
Choosing Fixed Base Operator (FBO)
When choosing an FBO, ASM’s team ensures that the above factors and facilities are of the highest level and at the best price. Becoming a trusted ASM FBO is not an easy task. Our executive team frequently reviews FBO performance related to ASM planned flights. Additionally, we evaluate contracts with selected FBOs annually and continuously search for new facilities around the world.
This approach allows the ASM operations team to stay up-to-date on the market. It offers the most efficient solution for private, business, or medical charter travel. Vito Gomes is the founder and CEO of Aviation Services Management. He emphasizes the importance of choosing the right FBO. He also highlights the role charter brokers play in the process.
Published Charter Broker Magazine, February 2019 issue
For further information, please contact:
Aviation Services Management FZE
Suite 217, 8WB, DAFZA, P.O. Box 293684, Dubai, UAE
Tel: +971 4 4097755
Email: pr@asm.aero
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